Terms of Service

Terms & Conditions – Haus of Nur

• Effective Date: 03 October 2025
• Welcome to Haus of Nur. These Terms & Conditions (“Terms”) govern your use of our website www.hausofnur.com
•  (“Site”) and the purchase of products from us. By accessing our Site or placing an order, you agree to these Terms. Please read them carefully.

General Information

• The Site is operated by Haus of Nur, House of Nur International for General Trading L.L.C S.P.C (“we”, “our”, “us”).
• We reserve the right to update or change these Terms at any time. Continued use of our Site constitutes acceptance of the revised Terms.

Products & Orders

• All products are subject to availability.
• We strive to display accurate product descriptions, images, and prices, but slight variations in colour, fabric, or packaging may occur.
• By placing an order, you confirm that all details you provide (name, address, payment) are accurate and valid.
• We reserve the right to refuse or cancel any order at our discretion (e.g., suspected fraud, stock unavailability).

Pricing & Payment

• All prices can be listed in AED, GBP, USD and include applicable taxes (where required).
• Payment must be made in full at the time of order using approved payment methods (e.g., Visa, Mastercard, PayPal, Apple Pay).
• Promotional discounts and offers are subject to availability and terms outlined at the time of promotion.

Shipping & Delivery

• We ship worldwide. Delivery times vary by location and are provided at checkout.
• Any delivery estimates are for guidance only and not guaranteed.
• Customs duties, taxes, or import charges (if applicable) are the responsibility of the customer.
• Risk of loss and ownership of products pass to you upon delivery.

Returns & Refund

• Please refer to our Returns & Refund Policy [link to returns page] for detailed information on returns, exchanges, and eligibility.

Intellectual Property

• All content on our Site — including text, logos, graphics, images, and designs — is the property of Haus of Nur and protected by copyright and intellectual property laws.
• You may not reproduce, distribute, or exploit any content without our prior written consent.

Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.
• Our maximum liability for any claim related to a product purchased from our Site shall not exceed the purchase price of that product.
• We do not guarantee that our Site will be error-free, uninterrupted, or free of viruses.

User Accounts

• If you create an account, you are responsible for maintaining confidentiality of your login details.
• We reserve the right to suspend or terminate accounts that breach these Terms.

Governing Law

• These Terms are governed by the laws of the United Arab Emirates.
• For UK/EU customers, your statutory rights under local consumer protection laws remain unaffected.

Contact Us

• For questions about these Terms, please contact:
• 📧 Email: customerservices@hausofnur.com